Shipping policy

Last Updated: July 20, 2026

Shipping & Delivery

At Arna Luxe, we aim to provide a reliable and transparent shipping experience for all customers. Orders are processed and shipped according to the timelines mentioned below.

Free Worldwide Shipping

We offer free shipping to selected destinations, including:

  • United States
  • United Kingdom
  • Canada
  • Australia

For other international destinations, shipping charges may apply and will be calculated during checkout.

Processing & Delivery Times

Delivery times depend on product availability, order type, and destination.

Ready-to-Wear Products

  • Processing time: 5–10 business days
  • Delivery time after dispatch: 3–5 business days

Made-to-Order Products

For products made specifically after purchase:

  • Made-to-measure orders are usually dispatched within 5–7 weeks after measurements are confirmed.
  • Bespoke/custom orders may require 12–15 weeks depending on design requirements.

Customers will receive tracking information by email once the order has been shipped.

Express Shipping

Express shipping options may be available at checkout depending on the destination.

Delivery times and costs vary based on the selected shipping method.

International Shipping

We ship to many countries worldwide.

Some destinations may have restrictions due to shipping limitations, customs regulations, or carrier availability.

Customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.

Shipping Partners

Orders may be shipped through trusted international carriers, including:

  • DHL
  • FedEx
  • UPS

The available carrier may vary depending on the delivery location.

Order Tracking

Once your order has been dispatched, a tracking number will be sent to the email address provided during checkout.

If you do not receive tracking information, please contact our support team.

Important Shipping Information

Customs Duties & Taxes

International customers are responsible for any customs duties, import taxes, or fees required by their country.

Address Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided, please contact us immediately.

Failed Deliveries

Customers should ensure someone is available to receive deliveries.

Arna Luxe is not responsible for delays caused by incorrect addresses, refused deliveries, or unclaimed packages.

Order Changes

Once an order has been shipped, we are unable to change the delivery address or reroute the shipment.

Please contact us as soon as possible if you need to update your order information.

Contact Us

If you have any questions about shipping or delivery, please contact:

Arna Luxe

Email:
support@arnaluxe.com

Business Address:

30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States